How reviews work on ProveWorth
Writing a review takes about two minutes, and replying to one from your dashboard takes less. Here is the whole path, both sides.
Writing a review
1.Find the page
Search the directory for the business or community, then tap the review button on its page.
2.Rate and write your review
Pick a star rating and write what your experience was like. The more specific you are, the more useful it is for other people.
3.Add proof (optional)
After submitting, you can add photos, a social profile, a member profile link or a short video. Any one of them, with your full name and photo, earns a Verified badge.
4.Our team reviews it
Every review goes through moderation for spam, fake content, and policy violations. Most reviews clear in under a minute.
5.Your review goes live
Once approved, your review appears on the page and counts toward its overall rating.
For owners
1.You get notified
When someone reviews you, we email you the details.
2.Moderation runs automatically
Every review passes through moderation before it reaches your page. Spam, competitor attacks, and incentivized reviews get flagged.
3.Verified reviews stand out
Reviewers who add proof they were a customer or member get a Verified badge, and readers give those more weight.
4.Respond from your dashboard
You can reply to any review publicly. People notice when owners actually respond, especially to criticism.
5.Flag anything suspicious
If a review looks fake or breaks the guidelines, flag it. Our team checks every flagged review within 24 hours.
Getting the Verified badge
A Verified badge tells readers you proved you were a customer or member. You need both required items below, plus at least one form of proof.
Required (both)
Full name (first + last)
Use your real first and last name. Single-word names don't qualify.
Profile photo
Add a recognizable photo. It shows next to your review.
Proof (at least one)
Social media profile
Link a social account that shows who you are.
Evidence photos
Upload up to 5 photos, like the invoice, the finished work or your member dashboard.
Video testimonial
Record a short video about your experience. Video is the strongest form of proof.
Member profile link
For a community, paste a link to your profile on the platform where it lives.
Common questions
For reviewers
How long until my review is published?
Most reviews are approved within a few minutes. If moderation flags something for manual review, it can take up to 24 hours.
Can I edit my review after posting?
Yes. Go to your profile, find the review, and click Edit. Edited reviews go through moderation again before the changes appear.
Can I add photos to my review?
Yes. After you submit your review, a verification step lets you upload up to 5 photos. You can also add or change photos later by editing your review.
Are reviews anonymous?
Your display name is shown, but your email address is never visible to anyone. You choose what name appears on your review.
What gets a review rejected?
Spam, fake reviews, competitor attacks, reviews with no real detail, and anything that breaks our review guidelines. Honest negative reviews are welcome.
For owners
Can I remove a negative review?
No. Owners cannot remove reviews. You can flag a review if you believe it breaks our guidelines, and our team will look into it. Honest criticism stays up.
How does moderation protect my page?
Every review is checked for spam patterns, fake content, profanity, competitor attacks, and incentivized language before it appears on your page. Suspicious reviews are held for manual review.
How do I respond to reviews?
From your dashboard, go to the Reviews tab and click Reply on any review. Your response appears publicly beneath the review.
What if a review is fake?
Flag it. Our moderation team reviews every flag within 24 hours. If a review is confirmed fake, it gets removed and the reviewer is warned or banned.
Ready to share your experience?
Find a business or community you have dealt with and leave an honest review. If the page is yours, claim it and start collecting them.