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Northgate Family Dental

4.5(7)
DentistRound Rock, TXSince 2011Claimed
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About

Written by the owner

Northgate Family Dental has been on Chisholm Trail Road since 2011, with two dentists and four hygienists. We do general and family dentistry, which mostly means cleanings, fillings, crowns and the occasional Friday emergency. We see kids from about age three and take most Texas PPO plans. What something costs goes in writing first.

How they're rated

4.5out of 5

7 reviews

6 of 7 would recommend

7 verified

Latest review

Owner replied to 1 of 7

  • 5 star5
  • 4 star1
  • 3 star1
  • 2 star0
  • 1 star0

This rating comes from 7 reviews left on ProveWorth. Google reviews are not counted in it.

How to reach them

(512) 555 0147
Open in Google Maps
  • Monday8 AM to 5 PM
  • Tuesday8 AM to 5 PM
  • Wednesday8 AM to 5 PM
  • Thursday8 AM to 5 PM
  • Friday8 AM to 1 PM

2140 Chisholm Trail Road, Suite 120
Round Rock, TX 78681

Ask about this business

Ask anything about Northgate Family Dental. Answers come from its 7 reviews and what the owner wrote.

  • What do customers say went wrong?
  • Do they turn up when they say?
  • Was the price what people expected?
  • Who is this best for?

On a demo listing the chips show without an input, so nothing here queries a live business.

Services

  • Cleanings and check-ups

    Twice a year, about 45 minutes, same hygienist where we can manage it

  • Fillings and crowns

    Same-day crowns on the milling machine, so no temporary and no second visit

  • Emergency appointments

    We hold two slots a day open. If you call before 11 we can almost always see you that day

  • Kids' dentistry

    From about three years old. First visit is a ride in the chair and a count of the teeth, nothing else

  • Whitening and veneers

    Cosmetic work, quoted before we start

Where to find them

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Northgate Family DentalMap data © OpenStreetMap

2140 Chisholm Trail Road, Suite 120, Round Rock, TX 78681

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Key facts

Rating4.5 out of 5 from 7 reviews
Latest review
Owner replies1 of 7 reviews
TradeDentist
LocationRound Rock, TX
ServicesCleanings and check-ups, fillings and crowns, emergency appointments, kids' dentistry and whitening and veneers
In business since2011
ListingClaimed by the business

Who they're a good fit for

  • Families who want the same practice for fifteen years, and the price before the work.

Owner Q and A

Do you take my insurance?

We are in network with most Texas PPO plans. Ring with your plan name and we will check the network while you are on the phone, so you know before you book.

What does a cleaning cost without insurance?

$149 for the cleaning, exam and x-rays for a new patient. That number has been the same since 2023.

How far ahead do I need to book?

A routine cleaning is about three weeks out. An emergency is usually same day if you ring in the morning.

Do you see children?

From about three years old.

Is there anything you refer out?

Orthodontics goes to a specialist two blocks away and we will make the introduction. We do not do sedation, so for that we send people to a practice in Georgetown that does.

What reviewers mention most

Counted from the review text on this page.

  • Price quoted up front3
4.5(7 reviews)
Leave a review
MR
Marisol ReyesVerified

Service date

Chipped a molar on a Friday

I chipped a molar biting down on something at lunch on a Friday and rang expecting to be told Monday. They had me in at 4:30 that afternoon. Dr. Whitfield put the x-ray up on the screen and walked me through what the crown would cost before touching anything, then milled it in the office so I did not have to come back for a second fitting. Six years I have been coming here and that was the first time I needed anything urgent, which I suppose says as much about my teeth as about them.

DP
Dev PatelVerified

Service date

Kids have been coming here since they were four

Both kids have been coming here since they were four. The hygienist knows which one hates the mint polish.

AK
Anne KowalczykVerified

Service date

Good dentistry, bad at running to time

No complaints about the actual dentistry, the work has always been solid. It is the scheduling that gets me. Twice now I have had a 9am slot and not been in the chair until nearly 9:40, and nobody at the desk said a word either time. If it is running late just tell me and I will go and get a coffee.

Reply from Northgate Family Dental

Anne, you are right about the 9am slot. We had been putting two people into the first appointment to cover no-shows and it was pushing the whole morning back. Stopped that on 1 March. If it happens again grab me at the desk, do not wait for the review.

TB
Terrence BoydVerified

Service date

Quote matched the bill

Quoted $1,180 for the crown and charged $1,180 for the crown. Third dentist I have tried in this town.

HB
Halley BrunnerVerifiedVideo review

Service date

First filling at seven and no tears

My son had his first filling here at seven. I had already decided it was going to be a disaster and had a bribe lined up in the car. They named every tool for him before it went near his mouth and let him hold the little mirror. Forty minutes and we were out. The bribe went unused, which he has not forgiven me for.

OD
Oscar DelgadoVerified

Service date

They checked my plan before booking

Rang with my plan details and the front desk checked the network there and then, before booking me in rather than after the appointment. The cleaning came to the $149 they had quoted on the phone.

PN
Priscilla NowakVerified

Service date

Parking is the only gripe

Four years and no complaints about the dentistry. The car park is shared with the physio next door and at 8am there is nowhere to leave a car. I have ended up on the road twice and walked round from Chisholm Trail.

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